Some of our clients have been kind enough to provide written feedback about our service. Here are a few excerpts:
"Alan Feigenbaum is my all-time favorite promotional products vendor. He impressed me immediately with his listening skills, extra effort and personal accountability. The qualities I initially valued haven’t changed in the 10 plus years I’ve worked with him.
I rely on Alan to present the latest and greatest in promotional products each year, so that our giveaways at professional association meetings will continue to draw attendees to our recruiting booth. It’s obvious he’s put a lot of time into sourcing products and preparing for his presentations. When we request something particular, he works hard to find exactly what we had in mind at a price that fits our budget. He offers creative ideas, fun products, competitive pricing – and better service than I’ve ever received from any other supplier.
Alan has my highest recommendation."
Eileen Bouthillet, HR Communications Director
Baylor Health Care System
"I highly recommend Risinghill Marketing and Alan Feigenbaum.
Alan became our approved vendor sometime ago and has been diligent and consistent in helping our company to locate
specialty products and meeting difficult delivery schedules.
I have been dealing with suppliers of promotional products for many years and Alan is by far the best I have worked with!
Ebby Halliday, REALTORS is an independent residential real estate company with 30 offices in the Dallas/Fort Worth metroplex with 1800 associates and employees. We are also the #1 independent residential Real Estate company in Texas and number 8 in the nation!"
Sandra Hughes, Director of Purchasing
Ebby Halliday REALTORS
"Alan has become an invaluable “partner” with us for these reasons:
He takes our general idea of what we want and presents a variety of creative solutions that are often better than what we originally envisioned.
He always keeps us informed on the progress of an order. When a problem arises with his vendors or in shipping, he communicates it immediately and gives us options on how to resolve the situation to meet our deadlines and budget.
We benefit from his experience in the ad specialty business because he has a good understanding of how it all works and uses his knowledge to our advantage.
He is continually evaluating vendors to identify who can perform to best meet our needs and is looking for new products that we can use to promote our business.
Alan’s performance has been so consistently good that we have recommended him to our customers, who are orthodontists across the United States. We have never had so much as a question about Alan from any of our doctors, which in itself is high praise. We feel comfortable recommending him and his work."
Edward F. Kelton, Marketing Communications Manager
"I'm pleased to recommend Risinghill Marketing to your company. Over the past five years, I have worked directly with Alan W. Feigenbaum, owner of Risinghill Marketing, on multiple projects for our internal promotional needs. I am always thrilled with Alan’s results and he has proven to be an invaluable resource not only for me, but for Pier 1 Imports for more than 10 years.
Risinghill Marketing offers excellent, personal service and is able to turn orders quickly in a high quality way. In addition, they consistently follow up on every project to ensure in-hand dates are met on time and within budget. No detail is overlooked. Risinghill communicates the appropriate amount of information at the right time to ensure that our business needs are met. I recommend Risinghill Marketing without hesitation – any company seeking
promotional items will be very pleased with Risinghill Marketing’s industry knowledge, service and products."
Elizabeth Teer, Associate Engagement Specialist
Pier 1 Imports
"Alan Feigenbaum has provided us with very competitive prices, exceptional selection, and prompt delivery. Alan’s follow-up is first rate. Alan also has an intuitive sense of what gift goes well with any occasion and audience. I typically will ask Alan to recommend “a $2 item that would appeal to engineers” for me to take to trade shows, and he always comes through with the right specialties at the right price. I would be very pleased to recommend Risinghill Marketing for any communications projects."
Kevin Nolan, Marketing Communications Director
"Alan has furnished us not only with excellent products for our clientele, but has done so in a genuine, reliable and professional manner. When occasional problems arise, Alan has gotten the problem resolved quickly and to our complete satisfaction. [Alan's] integrity and personal style are second to none."
Jane Siegle, Retail Services Manager
Texas Instruments, Inc.
I can recommend, without reservation, the services of Risinghill Marketing and Alan Feigenbaum. I met Alan after seeing some products he supplied for a recruitment event at our facility. I liked a particular product, so I asked him for a quote. He was so responsive and very cost competitive, so we ordered from him right away. That was two years ago and since then he has become our sole supplier of promotional items and branded materials.
Alan has extensive experience in the field of promotional products. We are always amazed by his creative ideas that help us provide unique and interesting items to help promote our brand. Additionally, Alan also has connections to various manufacturers for items that are not designed for promotional use at all. If we need an item anywhere in the hospital, Alan can find it for us.
I have been impressed with Risinghill Marketing in every aspect from product selection, quote, and ordering, to follow-through and communication, invoicing, and of course, customer service. I never have to worry about an order in Alan’s hands.
Susan Watson, Director of Marketing
Baylor Medical Center at Carrollton
"In a day when “customer service” is difficult to experience, your individual attention is second to none. The manner in which you present your product ideas to your follow up (after the delivery), is always appreciated!
You and Risinghill Marketing have provided Samm’s Heating and Air Conditioning with 6 years of great products!
We look forward to many more years of satisfying business!
Alan thanks for providing a level of service that is rarely seen these days!."
Paul Sammataro, President
Samm’s Heating and Air Conditioning
"Working with you was a great experience. Whitney has talked about you and the exceptional work you do for quite a while. I am very pleased that we were able to finally experience your expertise first hand.
Your knowledge, detailed work ethic and managemt of the project was nothing less than exceptional! I look forward to working with you again in the near future!"
Allison Knapp, Senior Program Manager